Skip to main content

Have something to say?

Tell us how we could make the product more useful to you.

2000 vidacoins for feedback

I had completed your feedback form for 2000 coins and taken my time to answer the questions but have not received any coins, how long until i get them?

User2 months ago

Subscription

Can yall give me back my money from the last subscription? Need theam asap, yall can take my vidacoins away

ferencina.mato153 months ago

Editing

Editing in vidalgo is always glitching. Every time I want to add subtitles afterwards they never geht in the video. this sucks

iliasilias166037 months ago

Can't save a video

hi, I have problem with with save a video in editor.I can’t see the save icon. Before it was on the right corner.

alanjastrzebski78 months ago
1

Saving after editing

I zoomed more on some pictures and changed titles, but unfortuantely it wont save when i download it.

djordjekovacevic618 months ago

Paying for edits and prompt not listening to my image generation

I keep getting images not having english writing in them and when i go to edit them with the AI tool it asks me to keep paying with vidacoins even after paying once , then when i ask for a response or the new photo back it says error occured???

ollietiktokstory8 months ago

Navigation bug on the main page.

When we go into the "Creator Center" or "Example" category during a generation, it automatically redirects us to the "Projects" section, which prevents consulting the creator center.. https://app.canvid.com/share/fi_01K7EY97WTRSGMJCE8M2X15V1Q

Vidalgo1 year ago
1

Difference between vidacoins and the plans

I wanna know the difference between vidacoins, if I subscribe to a plan, do i still need to buy vidacoins again just to generate videos?

Completed

Chat

The chat isn’t working. I have not received a response to various messages sent. I have waited 5 days since my last messages and still no response. This morning when checking, it’s saying it’s not responding. That I can’t send or receive messages right now.

sqshpop1 year ago

Editeur

Ajouter dans les catégories de navigation a gauche une section subtitle, et égamement faire en sorte de remplacer instantanément une autre musique sans avoir besoin de supprimer l’ancienne manuellement.

lecerfvalerian1 year ago
1
Completed

VO out of sinc

The 2 last video generations have the VO out of sync. VO stops, speeds up, talks incomprehensibly.

factzapye1 year ago
1

Error after hitting generate

I get an error message when I try to generate from my own script. Also, it is taking away my tokens. Please help.

2min video

Sometimes the video will be very short even if enable this option

Completed

Ai assitant

Old chat conversation load

Completed

AI Video assist

When chatting with the AI video assistant, specifically generating images, if you respond with a new prompt without declining or accepting the generation, it gets stuck loading. Because it was stuck, I generated a new video to work on while waiting for a response from live chat with a fix.. the same AI assist chat is loading for a new video and is still loading. the chat should close out and refresh new with each video. There should also be an option to end a request once it’s been too long.

sqshpop1 year ago